Business hours: 9:00AM - 5:00 PM EST, Monday - Friday. Call anytime to place an order or ask a question. If you get our voice mail, leave your telephone number. Someone will return your call promptly.
Telephone: 1-800-251-5195
Eaton Rapids: 517-663-5100
Technical Support: 517-231-7237
E MAIL: ghshadko@hardwoodfurniture.com
Wood Craft of Michigan
1118 South Main Street
Eaton Rapids, Michigan 48827
By Phone: Telephone orders accepted for all orders.
By Mail: If you order by Mail and pay by check or money order, you must include shipping charges. Contact us for the amount of these charges.
Mail orders will be confirmed the next business day after receipt.
Technical Support: 517-231-7237
All orders are F.O.B the Factory. We ship the least expensive way, usually by UPS Ground. Shipping charges will be included in your order total at the time it is placed. If you are placing your order by mail, and paying by check, make sure you contact us for shipping charges before you mail your order. Orders shipped to Alaska or Hawaii can be shipped non-priority air freight or for less money, Parcel Post.
We "build to order". When your order is placed, we will give you an estimated shipping date. If there are delays we will notify you.
If you are not completely satisfied with our products, you can return them for a full refund, credit or replacement. Please contact us before you return anything for a Return Authorization Number (RAN). There is no restocking charge provided the product(s) are returned to us within 90 days of shipment, and in the original packaging. Once we have received the items, we will issue a check or credit for the full amount of the original order.
Notify the carrier immediately, and contact us. Make sure you keep damaged goods for inspection or return.
Desks shipped to Canada generally go UPS Ground, prepaid. When your desk arrives, you will have to pay the customs brokerage fee ( about $35.00 Cdn ) plus VAT and Sales Tax.
Other countries: Call for a freight quote.
We do not sell or otherwise disclose your name to other merchants. If you would like to be taken off our mailing list, please contact us by phone or Mail.
All items we manufacture are warranted to be free from defects in workmanship and materials for a period of up to one year from date of shipment. Products that have received non-factory repairs, have been altered, modified or abused, are not covered under this warrantee. If repairs are required, we will, at our discretion, provide the customer with repair parts, or accept return of the product. Wood Craft of Michigan assumes no liability for damage or injury caused by misuse. Loss or damages are limited to a refund of the purchase price only.